Privacy Policy
1. USER INFORMATION
Who is responsible for the processing of your personal data?
EIVISS GARDEN SL is the CONTROLLER of the processing of the USER's personal data and informs you that these data will be processed in accordance with Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).
Why do we process your personal data and why do we do it?
Depending on the form through which we have obtained your personal data, we will process them confidentially in order to achieve the following purposes:
In the Contact form:
To respond to enquiries or any kind of request made by the user through any of the contact methods made available on the controller's website. (based on the controller's legitimate interest, art. 6.1.f GDPR)
To carry out statistical analyses and market research. (based on the controller's legitimate interest, art. 6.1.f GDPR)
In the Newsletter form:
To send newsletters, updates, offers and online promotions. (based on the data subject's consent, 6.1.a GDPR)
In the E-commerce form:
To manage your online purchase or order, process payment and arrange its shipment or activation, based on the general terms and conditions of purchase. (for the performance of a contract or pre-contract, 6.1.b GDPR)
To manage, maintain, improve or develop the services provided. (for the performance of a contract or pre-contract, 6.1.b GDPR)
To carry out satisfaction and quality surveys. (based on the controller's legitimate interest, art. 6.1.f GDPR)
How long will we keep your personal data?
They will be kept for no longer than is necessary to maintain the purpose of processing or while legal retention periods require their safekeeping, and when no longer necessary for this purpose, they will be erased with appropriate security measures to ensure the anonymisation of the data or their complete destruction.
Who do we disclose your personal data to?
No communication of personal data to third parties is foreseen except, if necessary for the development and performance of the processing purposes, to our service providers related to communications, with whom the CONTROLLER has entered into the confidentiality and data processing agreements required by current privacy regulations.
What are your rights?
The rights available to the USER are:
Right to withdraw consent at any time.
Right of access, rectification, portability and erasure of your data, and restriction of or objection to its processing.
Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
Contact details to exercise your rights:
EIVISS GARDEN SL. Carretera San Juan, Km. 2,900 - 07819 Santa Eulalia Del Rio. E-mail: administracion@eiviss-garden.com
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
The USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to deal with their request by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for notifying any changes to them.
The CONTROLLER informs you that all data requested through the website are mandatory, as they are necessary to provide an optimal service to the USER. If all data are not provided, it is not guaranteed that the information and services provided will be fully tailored to your needs.
3. SECURITY MEASURES
That, in accordance with the provisions of current personal data protection regulations, the CONTROLLER complies with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and expressly with the principles described in Article 5 of the GDPR, under which they are processed lawfully, fairly and transparently in relation to the data subject, and in a manner that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of the USERS and has informed them adequately so that they can exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER via: EIVISS GARDEN SL. Carretera San Juan, Km. 2,900 - 07819 Santa Eulalia Del Rio. E-mail: administracion@eiviss-garden.com
SOCIAL MEDIA PRIVACY POLICY
1. USER INFORMATION
Who is responsible for the processing of your personal data?
EIVISS GARDEN SL, hereinafter CONTROLLER, informs the USER that it has proceeded to create a profile on the social networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, and that it is responsible for the processing of the user's personal data carried out on those social networks, and informs you that these data will be processed in accordance with Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD), so the following processing information is provided:
Why do we process your personal data?
Purpose of processing: to maintain a relationship between the USER and the CONTROLLER which may include the following operations:
Processing requests and enquiries made to the controller.
Providing information about activities and events organised by the controller.
Providing information about products or services offered by the controller.
Interacting through the official profiles.
Why are we allowed to process your personal data?
Legal basis for processing: Article 6.1.a GDPR, the data subject has given consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER's social network, thereby showing interest in the information published there; therefore, at the time of requesting to follow our official profiles, they give us their consent to process those personal data published on their profile.
The USER may at any time access the privacy policies of the social network itself, as well as configure their profile to ensure their privacy.
The CONTROLLER has access to and processes that public information of the USER, in particular, their contact name. These data are only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USER's request.
How long will we keep your personal data?
Data retention criteria: they will be kept for as long as the USER does not revoke the consent given as indicated in this privacy policy.
Who do we disclose your personal data to?
Data disclosure: the information provided by the USER through the CONTROLLER's social networks, including their personal data, may be published, always depending on the services the USER uses, and may therefore be publicly available to other third-party users of the social networks. From the profile of each social network, the USER can configure what information they want to make public in each case, view the permissions that have been granted, delete or disable them, as well as any third-party application they no longer wish to use.
No communication of personal data to third parties outside the social network is foreseen except, if essential for the development and performance of the processing purposes, to our service providers related to communications, with whom the CONTROLLER has entered into the confidentiality and data processing agreements required by current privacy regulations.
What are your rights?
Rights available to the USER: they may only be satisfied in relation to information that is under the CONTROLLER's control.
Right to withdraw consent at any time.
Right of access, rectification, portability and erasure of your data, and restriction of or objection to its processing.
Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
Contact details to exercise your rights: EIVISS GARDEN SL. Carretera San Juan, Km. 2,900 - 07819 Santa Eulalia Del Rio. E-mail: administracion@eiviss-garden.com
2. USE OF THE PROFILE
The CONTROLLER will carry out the following actions:
Access the public profile information.
Publish on the USER's profile any information already published on the CONTROLLER's social network.
Send personal and individual messages through the social network channels.
Page status updates that will be published on the USER's profile.
The USER can always control their connections, delete content that no longer interests them and restrict who they share their connections with; to do so, they must access their privacy settings.
3. POSTS
Once the USER becomes a follower or joins the CONTROLLER's social network, they may post comments, links, images, photographs or any other type of multimedia content supported by it. In all cases, the USER must be the owner of the published content, hold copyright and intellectual property rights, or have the consent of the affected third parties.
Any publication on the social network, whether text, graphics, photographs, videos, etc., that is offensive or likely to be offensive to morality, ethics, good taste or decorum, and/or that infringes, violates or breaches intellectual or industrial property rights, image rights or the law, is expressly prohibited.
In such cases, the CONTROLLER reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.
The CONTROLLER shall not be responsible for content freely published by a USER. The USER should bear in mind that their posts will be seen by other users, so they are themselves primarily responsible for their privacy.
Any images that may be published on the social network will not be stored in any file by the CONTROLLER, but will remain on the social network.
4. DATA OF MINORS OR PERSONS WITH SPECIAL NEEDS
Access and registration through the CONTROLLER's social networks is prohibited for children under 14 years of age. For their part, if the USER has special needs, the intervention of the holder of parental responsibility or guardianship, or of their legal representative by means of a valid document proving representation, will be required.
The CONTROLLER shall be expressly exempt from any liability that may arise from the use of the social networks by minors or persons with special needs. The CONTROLLER's social networks do not knowingly collect any personal information from minors; therefore, if the USER is a minor, they must not register, use the CONTROLLER's social networks or provide any personal information.